Different user type will have different management function in the system.if user is “business administrator ”,then can operate the follow roles: editor ,assessor and release person and so on.if user is “private account”then can only check the operation log information of his own in the system management.
If only the business administrator can manage the user in the system as shown in the picture 5.5- 1, there are some button notes in the page ,as shown in the table 5.5-1,can add ,modify,delete and lock the user.
|Lock button,click to lock user, the locked user can’t log in the platform|
|Reset the password button ,select user and click to reset the administrator log in password ,after that rest the password as 000000.|
When the business administrator need add record ,can click the button as shown in the picture 5.5-2 ,email address or phone number, also whether it’s email or phone, all need dynamic verification. The new user default password is 000000. When the administrator allocation the user information ,click the modify button after the user record ,then pop up the same add page and allocation ,and modify them is ok .if want to locked the user ,click the according locked button of the user record, after locked ,the user can’t log in this platform.
When the user role is the business administrator, can management organization in the system, as shown in picture 5.5-3, can add, modify, and delete, etc on the page.If you want to add department ,user need select a superior department, click the add button, enter the relevant information, then click on the submit.If to change institutions, to select an department, click the modify button.when delete department, if there is existing user data in the selected department, then cannot be deleted.
The business administrator can set up release program verification to the department,.Selected one department ,then click on the "release program verification" button, will pop up Settings page, as shown in picture 5.5-4.open "SMS recipients “ list, binding a mobile phone number of users in the selected department.Selected to a particular user and click "ok", after the release program ,will require input message authentication code before release wizard , otherwise can't release normally.
Only the business administrator can carry on the role authorization management in the system management, as shown in picture 5.5-5, some buttons on the page function, as shown in table 5.5-2.Can add new character, click the add button, as shown in picture 5.5-6, finish the new create after input corresponding information submitted.If you want to delete, select the role, click the delete button below.If you want to modify the role information, click the edit button corresponding records. change role authorization, as shown in picture 5.5-7.If you want to view the role of information, then click on the checking button of corresponding record .
There are four default roles in the platform ,they are:business administrator, program editor, program auditors, and program sender . Program editor mainly for add material ,create the new program and edit ,create and edit the play list . The program sender can send the program which have been audited to the screen
|Role authorization button ,authorized corresponding function to the role|
Different roles of user has log management of system and log management of controller, for example, log management of system, as shown in picture 5.5-8, business administrator can view the all users behavior in the organization structure ,but other roles can only see their own operating behavior, such as login, add, delete, etc. Users can also export the log, export as xls format.
|Export button, export the result to xls file.|
Users can check the feedback from Feedback Management, like picture5.5-9. If there’s no reply for the feedback, users can modify or delete it. If the manager already replied the feedback, users can only check it.
Different roles of user has the notice management as shown in picture 5.5-10, on notice page, every user can see the operation of their own role. User can click “All read” button to mark as read.
If users have problems or questions in the process of using the platform, they can consult the customer service of the platform by submitting the work order.
As shown in picture 5.5-11, the user can click the "+" button at the bottom left of the page, enter the title of the work order in the pop-up box, and select the type of work order.Describe in detail the problems or recommendations that arise from using the platform.
After the platform replies to the work order submitted by the user, the user's bound email or mobile phone will receive a reply reminder notice, and the user can go to my work order page to check the customer service reply, as shown in picture 5.5-12.
The user can continue to ask questions about the reply from the customer service of the platform, or close the work order, as shown in picture 5.5-13
The user can also close the work order before the platform replies, as shown in picture 5.5-14.